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Steven has been a great asset to our team. Having him facilitate our quarterly and annual meetings has allowed me to be a fully engaged meeting participant rather than having to manage the meeting. He has a balanced approach, allowing us to be ourselves, while providing boundaries when he sees we need them. He is open to new ideas, while inserting his own perspective and backs it up with his experiences. He continues to ask challenging questions and bring relevant ideas and tools to the table. His energy keeps us engaged, allowing us to end the day more than satisfied with what we accomplished and excited to start implementing the plan.
Brad VanderTuin President, Aagard
As our company grew it became obvious that we needed a business system to ensure that we did a better job communicating with one another and a way to ensure all of our stores were operating with the same values. Steven guided our leadership team through the implementation of the Pinnacle business system in a way that inspired 8 very different personalities to not only understand why we needed the Pinnacle system but made them want to work at implementing the system. From the outset, Steven demonstrated a deep understanding of the Pinnacle system and its potential to strengthen our leadership team, improve communication and efficiency, and drive business growth. He worked to ensure the smooth integration of the system with all of our leaders and adapted to each one of their personalities to push the entire team to work in one direction.
Mike Pearo Vice President, Hilltop Camper and RV
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